Take Nothing for Granted
If you are involved in litigation, you are dealing with human beings in their most primal state. Your opposing party has the most selfish, destructive mindset you can imagine, and you are their target. They want to take your liberty and your property for their own gain. Our court system is designed to encourage people to exaggerate and leave out important facts, so, paradoxically, even though the other side may be making false claims, your judge will be skeptical of anything that you say. You cannot take anything for granted. If you catch yourself thinking, “They would never do that,” you are about to lose big. They will do it.
You need a lawyer, and you need a lawyer yesterday. But there are hundreds of thousands of lawyers. We all have the same law school degree and license, and we all need clients. We are incentivized to tell you what you want to hear so that you’ll hire them. And almost none will acknowledge to themselves or to you what they know deep down to be true: law school did absolutely nothing to prepare them for the word games, logical fallacies, cognitive shortcuts, and outright lies that people tell every day, under oath, while looking them right square in the eyeballs and daring them, challenging them to expose the truth.
You need a lawyer who won’t back down from anyone or anything, who knows how to expose their attorney when they lie about the evidence and how the case is being litigated, how to cross-examine the opposing party and use their own words and actions to prove that they are a hypocrite, and how to get you results, in negotiation or at trial, and even when to tell you that everyone else got it wrong and that you should consider an appeal.
I have been tested and proven:
By application and examination to the American Academy of Matrimonial Lawyers
Through board certification from the National Board of Trial Advocacy
By examination for a Certified Financial Planner certificate from Southern Methodist University
By application to the International Academy of Family Lawyers
I will not tell you what you want to hear. I will tell you when the other side is incorrect and tell you when you are getting it wrong. People don’t hire me as a Yes Man. They hire me to execute.
"From the first handshake, I knew."
— H. S., CLIENT
Every lawyer claims to prioritize communication and customer service because the practice of law is a professional service. Every lawyer website says it. Despite those claims, lawyers continue to be the butt of jokes and the laughingstock of the professional advisor industry.
There are two barriers to entry for lawyers, not one. Most lawyers think of law school and the bar exam as a high bar and the biggest obstacle to becoming a good lawyer. It’s not. It’s just the first step. The second barrior to entry is more expensive and elusive: Infrastructure.
Developing a comprehensive, start-to-finish infrastructure that ensures consistent high-touch client service is expensive and requires commitment and intentionality. You may think that surely big firms with vast financial resources have made the investments necessary in their firm culture and systems to provide great service. Not so. Most software developers and other vendors pitch to the egos and the real priority of lawyers: billing their clients
I am different. As a trial lawyer, my sole focus is optimizing each client’s outcome from the onset of my engagement. I’ve borrowed liberally from luxury hotels and other service providers to create a proprietary system and law firm culture that promotes first-class client communication and service. By informing clients from their first contact with my office and employing next-generation document generation and information-gathering software, client resources are devoted where they should be: face time with their lawyer and preparation for mediation and trial.
My process provides an added benefit: I expose deliberate inefficiencies and delay tactics when attempted by the opposition. The contrast is stark.
